Sony Ericsson Xperia: The phone that can't be opened

8
I bought it online from Singtelshop. The delivery guy passed me the un-opened box and left. I can't even open the battery cover of the phone to put the SIM card and battery in. Of course I checked the manual and I even searched online on how to open it. There are other people complaining and asking how to open it too. I traded in my old handphone. Now I'm stranded without a usable one.

8 comments:

andrewcha said...

Xperia is a 1st phone-testing for their symbian phone to 'lawan' nokia n series. But i hope you do some research, because it is not really a good phone by rumours. I rather using Java phone now. C905.

James Lau said...

did call the support from sony?

James Lau said...

did you call the sony product support ?

Regards
James Lau

Maybe more extra force has to supply
to open the cover...

Anonymous said...

You should also buy the usual after sale-service online

Yu-Kym said...

I knew it's their first phone but it's the only phone in the market that I like. Nokia's sound and picture quality are not as good as Sony's.

I bought the phone to Hello shop and the guy at the reception opened it effortlessly 5 times. I tried to do the same thing but I only successfully opened it once. Now I realise I need to remove the cover again to put in the micro SD card.

This is very frustrating. I have lost a few mm of my thumb nail and I still can't open it.

It's not a matter of support online or over the phone. I actually looked at the manual (they make it look so easy), I searched online and even watched a video on youtube. The design of the battery cover is S-T-U-P-I-D. There are many things are not designed for women to use. This is one of them.

simPerBlog said...

Check your index finger. Is it much longer than the ring finger ? If it is, then you couldn't park a mini cooper into a lorry lot, less opening the battery cover !

Yu-Kym said...

Opening the casing requires the use of the thumb nail and completely no fear of whether the entire nail is going to come off with the casing.
I think my rock climbing friend would say to me: you can climb but cannot open the cover??